Privacy Policy

Last updated: May 15, 2026

eDarpan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website edarpan.com and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form or inquiry form
  • Subscribe to our newsletter
  • Purchase our services (Virtual Office, SMS, etc.)
  • Create an account or register for our products
  • Communicate with us via email, phone, or chat

This information may include: name, email address, phone number, company name, billing address, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent, and navigation patterns
  • Referring website or source
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our services
  • To process transactions and send related information
  • To respond to your inquiries and provide customer support
  • To send promotional communications (with your consent)
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues or fraud
  • To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website and services (payment processors, email services, cloud hosting)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for any other purpose

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data in transit
  • Encrypted storage for sensitive data
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection practices

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Types of cookies we use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to deliver relevant advertisements

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +91 96546 32033
  • Address: 3rd Floor, Capital Chambers, Plot no. 2, LSC, Vardhman Entrance Plaza, Nasirpur, Sector 1A, Dwarka, New Delhi, 110045

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.